Case study 1 “Robert L. Crandall: American Airlines”
Executive Summary This paper is based on a case study about Robert L. Crandall, who was an American Airlines chairman during 1985 to 1998. He had made numerous innovative systems into American Airline...
Southwest and American Airlines
A value chain describes the activities that take place in a business and then add value to the operations of the business in order to gain competitive edge over the competitor. There are two types of ...